Unable to resolve plugin Python 'TableauPublishDSTool\TableauPublishDSToolEngine.py' - Err

[aditi-dahal]

Good morning,

I have a workflow that runs ok locally, however, when I try to run it in the Test Gallery I receive the message:

Unable to resolve plugin Python 'TableauPublishDSTool\TableauPublishDSToolEngine.py'

I talked to a person in charge of the Gallery and when he tried installing the tools using the .yxi file, nothing went through. So I sent him the necessary files and he was able to upload them in the following location:

I tried re-running it in the Gallery and I'm still encountering the same issue. Are there any others steps that need to be taken for this to run successfully? I'm wondering if these folders need to be under the C:Drive instead of E:Drive?

[PanPP · Accepted solution]

Hi @aditi-dahal 

In order to utilize the same Tableau tool, it will need to be installed on the Server machine. Following the steps below will ensure the tool is installed properly.

1) Run Designer as admin on Server machine

2) Click File top left in designer

3) Click Open workflow

4) Browse to the .yxi file to install the tool for all users.

Below are the directories for the tool installation:

Client machine (non admin install) - C:\Users\username\AppData\Roaming\Alteryx\Tools

Server Machine (Admin install) - C:\ProgramData\Alteryx\Tools

Another approach you can do is to zip up the tool folder from the client machine and unzip the tool into the server machine location ( C:\ProgramData\Alteryx\Tools)

Hope this helps, if it does please like this post and if it helps resolve your problem, mark it as a solution. If you have any other questions, please let us know.