Error running K-Centroids Cluster Analysis Sample workflow

[Gadro]

Hello everyone,

I've attempted to run the K-centroids sample workflow but am getting these persistent errors captured in the screenshot attached below. These errors persist in other workflows when attempting to use the tool. A quick search made me suspect unary values and 0 variance may be the cause but since this error comes up when running the sample workflow this is probably not the case.

Has anyone encountered a similar issue and/or knows how to resolve it?

Thanks in advance!

[AndrewSu]

@Gadro , could you please share the workflow in question?  Where did you find this workflow?  

[Gadro]

Hello,

As mentioned the workflow in question is Alteryx's sample workflow K-Centroids Cluster Analysis Sample Workflow. In designer Click Help, Predictive Tool Samples, Predictive Analytics, 7 - K-Centroids Cluster Analysis Sample.

[AndrewSu]

@Gadro , thanks for the clarification!  Click path was helpful for me to locate it in my environment. 

I can confirm that I am on 22.1 and that this workflow works for me.  What version of Designer are you currently on?  You may need to uninstall/reinstall the predictive starter kit.  

See this link for how to download the starter kit:  https://help.alteryx.com/20221/designer/download-and-use-predictive-tools 

See this link for how to uninstall current starter kit: https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Cannot-Re-install-Starter-Kits/td-p/53... 

Hope this helps.  If doing this resolves your issue, please mark it as a solution so the rest of the community can benefit from our collaboration. 

Thanks!

[Gadro]

Hi @AndrewSu, thanks for getting back to me. We are on version 22.1.1. We have the full R Analytics kit installed. Do we need to install the predictive starter kit as well? All other tools seem to work fine.

[AndrewSu]

@Gadro ,  my apologies.  I mistook the "Predictive tool samples" as a starter kit, but I think those are actually installed when you install the Predictive tools.  

Check out this article on how to uninstall the predictive tools

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Uninstall-Predictive-Analytic-Tools/td... 

After you do this, you can reinstall them thru your licensing portal

https://alteryx.flexnetoperations.com/flexnet/operationsportal/startPage.do 

[Gadro]

Hello Andrew,

Thanks for the response. We went through the process of uninstalling and reinstalling predictive tools but the errors are persisting. Any other suggestions?

Thanks in advance!

[AndrewSu]

@Gadro ,  please try downloading the attached macro and replace the existing "K-Centroids Cluster Analysis" Macro on your workflow with this new macro and see if that works.

If that does not work, I think you may need to submit a support ticket which you can do at the link below. 

https://alteryx-community.force.com/CustomerCasePortal/s/createrecord/New_Case_Portal_Case?lang=en 

[Gadro]

Thanks, Andrew. We'll give that a try.

[AndrewSu]

@Gadro , please mark the previous post as a solution if the issue is resolved.  

That way other's in the community can benefit from our collaboration. 

Thanks.