Alteryx Scheduler

[MayankSQ1]

Hi Experts,

I have a setup of Alteryx Designer and Scheduler, many workflows are scheduled for hourly basis.

They are extraction workflows which extraction attachments from the emails, they fails and gives error "Alteryx scheduler failed to connect to remote server" attached is a picture for your reference.

Things gets weird when the same workflow is ran manually, it runs successfully, but when kept on a schedule it fails. The network team of my organisation says the network settings, outlook settings are correct that's why i am able to run the workflow successfully manually, they advised me to contact Application team for resolution. Please advise.

[anjaliaithal]

It is usually the SMTP Server name that is the culprit. Do check it.

[MayankSQ1]

Hi, thanks for the guidance, can you please advise if you are talking about Service URL or smtp server name/ip. and where can i find the smtp server name settings in alteryx?