2016 is officially in the books! With it, a remarkable year of Community think-tanking and collaboration from over 3,400 user-contributors. Boasting over 3,400 published topics, 7,500 kudos, 1,100 solutions, and some extraordinary genius, those contributors helped our Community ring in its best year yet. Before we embark on another great year in 2017, join us in congratulating our top contributors in December!
At Alteryx, we visualize, develop, and deliver community with the same passion and dedication that drives all of our products and services. Our community is not a sidecar. It is one of the engines in our stable offinely-tunedsupercars.
Our intention is to build the best enterprise community on the internet. That may sound ridiculously lofty, and it is, but we look at the example that you, our customers, have set with the work you do everyday with our products and are inspired to reach for the stars. It is why we come to work every day.
Only 15 months ago we launched a reimagined Alteryx Community v2.0. We now find ourselves embarking on another ambitious release that has been in the works for a long time (code named "n3xt" internally). We've packed this release with all kinds of awesome. Check it out:
Fresh and Familiar
We loved the look and feel of the v2.0 release, but a year of real world use and feedback from our users exposed three main areas for improvement:
Site Context and Controls - About 65% of our traffic originates from organic search (you may have heard of this newfangled search engine called Google), which means that a large number of our users are discovering the community for the first time and are landing in the middle of lengthy content pages. In the v2.0 design, that means that the user may be lacking context of what site they've landed on since the site header and user controls are out of view.
Search - Search is the primary method of discovery and navigation, but it is commonly out of view and the only way to access it is a lengthy scroll to the top of the page.
Navigation - One of the things we hear often from users is that they aren't always aware of all of the great things the community has to offer. In part, that means we need to enhance navigation and discoverability.
In the v3.0 release, we're making these oft-used elements visible and persistent at all times. As we began exploring ways to expose them on the page in a persistent way without overly-dominating the available real estate, it occurred to us that familiarity and muscle memory would be powerful tools in optimizing the user experience. Looking to Alteryx Designer, we saw the toolbar across the top and the configuration window on the left and had an "ah ha!" moment.
We've built the new navigation, search, and user controls to be convenient, fast, and fluid. It's the same great paradigm you're accustomed to as an Alteryx user, now on Alteryx Community.
The truth is that a fully-responsive community is something we've been working on since day one. In a world with a vast array of screen resolutions and windowing schemes, a community that elegantly adapts is a must. During the initial development phase in the Summer last year, we realized it wasn't ready for prime time and set it aside until we could develop it in a manner that satisfies our stringent standards for quality and user experience. Our guiding principle has always been that we'll only push live features and updates that we would want to use. Now we're here and we couldn't be more proud to share it with you.
Inside baseball aside, the net for you is that the community should "just work" on any device. It's resolutionary.
One of the best ways to share knowledge around Alteryx is in the form of screenshots, .GIFs, and videos. Today we're rolling out new rich media features to enable faster sharing and better discoverability.
Included in this release is the first of a few training sections to come: the
Weekly Challenge. These challenges, previously located in the Knowledge Base, have been a huge hit and we
received feedback that you'd like to see it expanded to help you synthesize your product knowledge. In the Knowledge Base, the exercise was typically presented, then a solution. What was missing was allowing the community to truly share and collaborate around single use cases. In the new Training area, the content has been enabled in a way that users can upload solutions, download others' solutions to compare, and have informal conversations about business problems. Coming soon, community members that participate (see: upload your solution) in challenges will be rewarded with some sweet badges.
Over the course of the year, we look forward to releasing more training channels that cater to a larger audience.
We want your Alteryx Community experience to be as secure as possible. In the past we had employed SSL encryption on select pages. Today we're moving to full-site SSL so that you can browse and engage with peace of mind.
Our vision for Alteryx Community has always included deep integrations with our products. Why build a vibrant community, but restrict its usage to a browser-only experience? What if we could bring it directly into the environment in which you live every day? We're taking our first steps toward that future with the new Global Search feature in v11.0 of Alteryx Designer (coming in 2017). You'll be able to search community content from inside the Designer along with tools and help content.
Our beta customers have provided a lot of great feedback about this feature. We can't wait to get it out to everyone in v11.0.
The Journey Continues
As with all software, there are bound to be bugs and wonky visual elements. Thanks for your patience while we work through known and yet unknown items. As always,
we'd love to hear your feedback and ideas. Our commitment to
continued development is strong and you can expect to see many more optimizations and innovations ahead.
Thanks for your business and participation in this amazing community!
With November in the rear view it’s only fitting that we acknowledge our rockstar top contributors yet again – and extend a big thank you for all the collaboration and idea sharing that both they, and every member of our larger Community, contribute so much to.
Sorry if we spooked you when September’s contributors weren’t given their proper shout-outs! It looks like you guys didn’t miss a beat, though. With 371 stars and 186 solutions authored between then and Halloween, our users really didn’t need to dress up this year to be superheroes. Check out our top individual contributors during that span!
The CX Team released the Alteryx User Group video on our Alteryx User Groups page. After much brainstorming, no seriously, you should see the blue and green remnants on our white board, we arrived as rightfully referring to our video as: “The Power Behind Alteryx User Groups.” After all, Alteryx User Groups are powered by users like you. Listen to Alteryx User Group leaders share how users provide the best Alteryx solutions.
While we took a short break over the summer, it seems like no vacation, holiday or back to school could slow down some of our top contributors from providing assistance to their peers on a daily basis...
As we continue to see our users cultivate incredibly creative applications of the Designer on our Community, we’re thrilled to announce a new, collaborative, effort to catalogue these use cases by tool with our newest series…
We may have fallen behind on recognizing our top contributors on the community for the month of May, but we sure had fun celebrating them at Inspire 2016 in San Diego! Time to resume with our monthly recognition...and we're seeing double.
This month's release mainly focused on UI tweaks & improvements, the launch of our Alteryx Partner Community, and the development of a new feature we're excited to finally share with you: Profile Plus Beta.
Your answers and solutions go a long, long way, and we are SO thankful for the time and effort you put into helping your peers with their questions and problems! Let's all take a moment to recognize and thank some of our top contributors last month.
Want to learn more about Alteryx User Groups? Don't see a User Group in your area? The Customer Experience Team is here to help local, regional, industry or special interest Alteryx User Groups gets started.
One year ago, we set out on a mission to build a world-class community for Alteryx customers to come together, gain valuable insights, collaborate with peers, and innovate new solutions to complex analytical challenges. Today, you are experiencing the fruits of those efforts.
We’ve come a long way, and you may be wondering how we got here and where are we going.
Thanks to everyone that particpated in 2015! We had an incredible year and are looking forward to an amazing 2016! We're rolling into the new year strong with more enhancements, new features, and updates based on your feedback and a robust development roadmap. We're working hard every day to ensure that we provide a fantastic community experience for all.
Here are the details on the first major update of the new year.
Tis' the season to be thankful, and we have much to be grateful for on the Alteryx Community!
In less than 3 months since the community relaunch, we've seen passionate customers, partners and employees come together to create +3500 new posts and nearly 400 solutions, which have been viewed 25k times. Needless to say, this community takes our breath away everyday, and it has been a true delight to watch the steady growth, collaboration and success stories surface daily. Thank you all for your return visits, help & support in making this community a success!
On our end, we have committed to continually improving your experience and have made many improvements over the past few months, which you can see in our Version History. Here are some of the most notable ones that were rolled out just last night in version 2.2
Thanks to all of the early adopters for your participation and feedback! We've heard from a lot of you that you're loving the experience, and we're not standing still. Today we're pleased to announce the first of many updates to introduce new features and enhance your community experience.
By blending powerful technologies, compelling content, and an understanding of the historical and cultural significance of community, we've crafted an elegant, modern, feature-rich experience that will delight and help you take your data analysis to the next level.
Our teams have taken great care to create a user interface that is consistent with the visual identity we've spent years honing in our products. From logos to buttons to badges, you'll find attention to detail, fit, and finish that you've come to expect from Alteryx, now in a striking community context. Community has never looked so good.
Sign Up and Sign On. Simplified.
We want to welcome anyone that is interested in data blending and advanced analytics into the community. Create a new account or sign in to an existing one with ease thanks to a new integration with the Alteryx Analytics Gallery.
If you previously created a community or gallery account, you can claim it via a one-time reconciliation flow. After that you'll be all set and signing in will be a breeze going forward. Read our FAQ to find out more.
Still haven't found what your looking for? That's OK, Bono hasn't either. Use our highly-capable search to locate exactly what you want in a jiffy. We'll also try to save you from posting a question that's already been asked by displaying similar content when creating a new post. We're cool like that.
We automagically find and display relevant content via dynamic recommendation widgets around the site.
It's Your Time to Shine
Thanks to advanced gamification, reputation, and recognition features, you'll be rewarded early and often for your participation. Earn new badges, climb up in the ranks, and claim your spot at the top of the leaderboards. Let the games begin.
Be In The Know
Stay up-to-date with real-time notifications and email subscriptions. Get notified anytime another user posts about a topic you are passionate about or marks your post as a solution. Tailor your notifications in My Settings so that you never miss out on the content you care about.
Context. Quantity. Quality.
Upgraded content classification tools like Labels, Stars, and Accepted Solutions allow you to find important content faster, reward others for their contributions, and validate the best answers to your burning questions. Top content is then surfaced in a plethora of widgets around the community so you know what's hot.
Here an Expert, There an Expert, Everywhere an Expert
The Alteryx Community is filled with experts from all walks of life, including our ACE Program members. Jump in today to access the collective wealth of knowledge of the community and contribute you own wisdom to the conversation.
Want to Know More?
To introduce yourself, learn more, or share feedback head on over to Community Central. We look forward to seeing you in the community!