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Alter.Nation

Community news, customer stories, and more!
TreyW
Alteryx Community Team
Alteryx Community Team

Heroes and Card Background Images

 

We've refreshed all of the community heroes and background images on category landing pages. We've also changed the text to white so all of the cards are now consistent, easy to read, accessible, and clear. Major kudos to @KylieF  for her creative thought process around these images. You'll also be able to see the board description when hovering over a card. 

 

Screen Shot 2020-07-14 at 10.24.57 AM.png

Customer Support Landing Page

 

We're excited to announce a new and improved customer support landing page. We've curated solutions, added a prominent search bar, added helpful resources and links, added a visual reference to the support SLA's, and added large buttons to create and view your cases (for customers with case portal access).

 

Screen Shot 2020-07-07 at 10.19.17 AM.png

 

Performance Improvements

 

Our developers have included multiple code fixes to address the community performance. As we continue to grow our community, we're committed to making the experience as optimal as possible. If you find any issues with performance from a certain location, on a specific page, or with an identified browser, please don't hesitate to let us know

 

AAH Discussion Area and TKB

 

With the announcement of AAH, we've added a new AAH knowledge base and AAH discussion area for you to gain knowledge and discuss all things AAH!


Miscellaneous Bug Fixes and Updates

  • Resolved an issue where labels did not appear when asking a question from the landing page

  • Community FAQ now redirects you to the Community Resources, with fresh new "how-to" articles

  • Fixed an issue with the comments box on TKB article replies

  • Resolved the footer floating on Use Case page

  • Addressed an issue where components bled into message list and card images 

  • Added Twitter to the profile "Social Media" settings

  • Fixed issue in hovercard where registration date bled outside of the card (changed text to "Join Date")

  • International Academies received a new landing page to match the look and feel of the English Academy

  • Updated icons on each board 


Feedback


Please keep the feedback coming by submitting a community-related idea! If you run into a platform bug, you can also submit a ticket by filling out a community bug report

Cheers,
Trey

Trey Waddell
Senior Manager, Community Development + Operations

As Senior Manager of Development + Operations, Trey Waddell manages the strategy, delivery, and maintenance of technical projects and operational strategies that help our community to continually be the best in class. Trey joined Alteryx in August 2019 after years of managing the technical delivery of online communities as a Project Manager, along with an extensive background in community, technical support, operations and project management. Trey is incredibly passionate about the customer experience, ideation and innovation, and making community fun.

As Senior Manager of Development + Operations, Trey Waddell manages the strategy, delivery, and maintenance of technical projects and operational strategies that help our community to continually be the best in class. Trey joined Alteryx in August 2019 after years of managing the technical delivery of online communities as a Project Manager, along with an extensive background in community, technical support, operations and project management. Trey is incredibly passionate about the customer experience, ideation and innovation, and making community fun.