General Discussions

Discuss any topics that are not product-specific here.

How to I find the Data product knowledge base?

7 - Meteor

I was watching a live training video about the Experian data product and it mentioned the section on the Alteryx Community page called " Data Product Knowledge Base". Is it gone or moved to another section here? My company recently purchased the core data bundle and I'm looking for resources to help me use this new product.


7 - Meteor
Thank you for the quick response.
Alteryx Alumni (Retired)

Hi @John_S_Thompson ,


Access to the data product knowledge base is tied to your email/license key.  If anyone else encounters this issue in the future you can email us at and we will get you sorted out.


I'll check your access and follow up with you by PM, since you recently purchased the data bundle we likely need to add the access to your user name.


Let me know if you have any questions,



Jess Silveri
Manager, Technical Account Management | Alteryx
9 - Comet

I would also like to know where the Data Product Knowledge Base is located, and how to access that info?


I understand that the data products are an additional fee option, but I don't understand why the knowledge base would be obscured from access.


Thanks in advance.

Alteryx Alumni (Retired)

Hi @KJennings,


I apologize for the delay in getting a response to you.


Because of license agreements with our data vendors, only subscribers can gain access to data products documentation. If you would like to subscribe or find out more, we recommend getting in touch with your account representative.





7 - Meteor

Hi, Julie

Thanks for responding to my question. I did get access to the knowledge base for the data product my company purchased. Can you recommend any resources

Can you recommend any resources for learning how to use the Experian, Dun and Bradstreet and TomTom data for customer marketing a loyalty program? 

Any help will be greatly appreciated.

Thanks in advance.


Alteryx Alumni (Retired)

While ConsumerView and D&B Calgary files are excellent databases for adding insight to customer files for analytics, they cannot be used for direct marketing purposes. That being said, Chick-fil-A had a track on Reporting, Analytics and Customer Loyalty at the 2016 Inspire Conference which might be useful. I haven't check out the 2017 Tracks but here's the location:


Another area of the Community has use cases covering many topics:


Also check out the Data Bundle Documentation folders for details about the licensed datasets. Those are also found in the Data Products Knowledge Base The EMS Targeting - ConsumerView Licensee Install User Guide.docx provides context for the ConsumerView fields.


Last but not least, check and see if there's a local Alteryx User Group to join. Rather than reinvent the wheel, someone might already have ideas to share and get you going in a good direction.  


Hope this gets you started.  Lonnie