This will most likely be settings on the server. But not knowing details around that message, can't say for sure.
Either, the tool is not installed properly on the server, or permissions are not correct in the server.
This is the process that needs to complete for this to work:
- The Server API Tool be installed on the server. This will be either global or user based depending on how it's installed.
- When the process then runs, it is going to run as a user. That user is defined either in System Settings (Run As User), or in the gallery workflow settings (defining to run the operation as a specific user)
- That user that the process is run as, needs to be able to access the installed macro. And so, if the macro was installed as a user, then chances are the process run doesn't have access to that user.
