Cannot get workflows to run in Gallery 2019.2

[anthony_fiel]

Our company just upgraded our Gallery from 2018.2 to 2019.2 and i'm running into an issue with my workflows.  When I click on 'Save As' and try to post to our Gallery I get the following message:  "This workflow will not run because there are no workers online with this tag."  

We do have a worker available, but I can't select it to assign to my workflow.  I can bypass this message as still save it to the gallery, but it get's stuck in QUEUED status when I try to run it.

Any ideas?

[BTran · Accepted solution]

Hi Anthony,

Can you go into the system settings for the worker, and check this setting?

If that is set as expected, let me know - and I can reach out over the support channels, and we can get on a webex and take a deeper dive

[anthony_fiel]

Just so I'm clear, this is the worker settings on the server side correct?

[BTran]

Hey Anthony, that's right. If you have a separate worker - then specifically that machine. 

[DiganP]

@anthony_fiel  you also have the ability to assign specific workers in the gallery admin section. Make sure you are not assigned to a unavailable worker. 

The setting that @BTran mentioned is on the Server where the Alteryx Server sits on. This is usually managed by your IT admin.

[anthony_fiel]

So it looks like our IT admins had to change some settings, but I'm sure it was due to worker assignments.  Chalk it up to impatience of letting the admins set it up before full deployment