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Alteryx Community Resources

Get up-and-running on the Community and with Alteryx in record time.
A quick overview on how to post questions on the Alteryx Community.
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Beta Program - Action Required   What? Improvements to our licensing technology require that beta program participant re-license the beta software using the same keys available on the left hand side of the Centercode interface under the 'Beta License Keys' link.   Who? All Alteryx beta program participants who want to continue testing the currently available and future pre-release builds. When? This licensing system update was implemented on Monday, July 30, 2018. Until you 're-license' by re-installing and re-licensing you wont be able to use beta software. Why? This licensing update will help us set the stage for our 2018.4 Beta Program (and others in the future). It includes enhancements and bug fixes to make licensing Alteryx fast and easy. How? Re-license your beta license keys using the steps below   1) Upon Launch of your Designer using Beta license key, you'll be prompted for your license keys   figure 1 - Initial Launch - Not Licensed Anymore    2) Log into Alteryx Beta program (beta.alteryx.com) and select copy the 'Alteryx Designer' beta license key:    figure 2 - Location of beta license keys at beta.alteryx.com   3) Paste the Beta license Key into the 'License keys' field and click Activate button.  Provide additional detail as requested and click Activate button    figure 3 - Provide user metadata   4) Success!  You can now use Alteryx Beta again.    figure 4 - Back to Alteryxing everything!   5) You may shortly receive an email from alteryx@flexnetoperations.com indicating that you can resent your FlexNet account password    figure 4 - Email from Flexera (License Management Provider)   Thanks again for your time and attention. Alter Everything! The Alteryx Beta Team Questions? betas@alteryx.com
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Find out how to keep working with your current commercial installation while at the same time evaluating pre-release versions of Alteryx Designer.
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During testing of Alteryx's new beta program it was discovered that for some users a timing related unexpected behavior could occur during onboarding.  The end result is that until the current browser session is ended or internet cache is cleared, users will see an unresponsive screen with this error message:  'The page you are attempting to access is unavailable'.    This behavior is not expected to affect many users, but on the offhand chance you experience it, the known workflow to reproduce and corresponding workaround are described below.   Sign in/Sign up at beta.alteryx.com Figure 1 - Sign in/Sign up   Sign Up - Validate Your Email Sign Up – Create an Account Figure 2 – Create an Account   Accept License Agreement Figure 3 – Accept Beta Testing Agreement   Fill Out User Profile Info Figure 4 – User Profile Info   Wait for Approval Figure 5 – Hang tight!   Check Your Email and click the link: Figure 6 – Email Welcome to Project   NOTE: If you haven’t left your browser session, You’ll see this error message, I’m assured by Centercode that this is normal and usually wont impact users.  The issue is that new permissions/roles/teams are assigned upon login to Centercode.  Since you haven’t left your session, you need to establish a new connection.  You can either 1 of 2 completely close and relaunch your web browser, or 2 of 2 clear your internet cache/cookies in Chrome (Ctrl+Shift+Delete) to continue.  Details for 2 are in figure 8 below : Figure 7 – uh oh!   NOTE: To Clear Browser history in Chrome I just chose these options: Figure 8 – Clear your cache (last 24 hours should be fine)   Click to join the Beta Program you’re interested in: Figure 9 – Back to Normal!   Start Testing!!!   Figure 10 – You're Beta Testing Now!
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Getting started with Designer can be difficult, but this cheat sheet should help get you up and running a bit quicker.
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Thank you for checking out the Idea Boards for   Designer,   Server,   Connect   and   Promote! We appreciate your ideas on how we can best enhance each of our products. However before submitting an idea please be sure to review our submission guidelines.   Posting to the Idea Board:   Which Board To Post In:   We have four unique idea boards for our four primary products. Due to this, posting to the correct board is key for making sure your idea gets the support needed from the Community. The Designer board is meant for our base product and can include enhancements to workflow behavior, tools and data connections. Server Ideas is built to provide a separate location for ideas pertaining to but not limited to the Alteryx Gallery, scheduling and Server behavior. Our Connect and Promote boards are for the enterprise products Alteryx Connect and Alteryx Promote and are meant for ideas pertaining to their functionalities. Posting Your Idea:   Before submitting an idea you’ll be required to search your title against all the current posts, this is to make sure no duplicate ideas are posted. Duplicate ideas can split support for an idea, which can cause our Product Team to be unable to appropriately evaluate the interest in an idea or miss it entirely. Should you find your idea has already been posted to the board be sure to like the idea and provide constructive commentary! This helps our Product Team gauge interest. What to Include In Your Idea: Use Cases:   Be sure to provide a use case, or rational on why this idea would be helpful. The more we understand the context of the idea the more accurate and clear we will be able to be with technical capabilities, prioritizing and timelines. Demos or Visuals:   If possible demoing your idea in Alteryx or providing mock screenshots is greatly appreciated. This helps the idea gain more attention from the Community and helps our product team better understand your idea overall!   Engaging with the Product Idea Board: Explore Other’s Ideas: Once you’ve posted your idea be sure to check out other’s ideas. If you find a idea you like be sure to like and provide any constructive commentary you might have. Likes Are Key:   Be sure to like any ideas you would like to see implemented in the product. The more likes the quicker the idea will catch our attention, we also require at least 10 likes for the idea to be brought to our product teams. Status Definitions and Process:   Every idea has merit and we strive to implement as many as we can that would have the greatest customer value and viability while still fitting into the strategic mission for Alteryx. Ideas will move through a set life cycle that we’ve described below. New Idea   - All good ideas have to start somewhere! This is the default status for a new idea, these ideas likely are new or have not yet reached the necessary amount of likes and have not been reviewed by our product team. Comments Requested   - We love your idea! But we need a bit more information. Our product team needs more information on what you exactly have in mind or if it would be beneficial in the opinion of the masses. Ideas left in this status for longer then a year will be marked as retired due to lack of Community interest or additional information. Under Review   - These ideas has gotten the necessary number of likes for it to be up for review by our product team. We'll get back to you once we have a response from the development team on if and when we could implement your idea. Accepted   - Congrats your idea has been cleared and approved by the product team as something we can implement! Our product team is working away at getting your idea integrated and we will let you know when it's close to done. Ongoing   - Our development team loved this idea, but to properly implement it they are going to need a few releases. Ideas in this status mean we were able to implement part of the idea but not all of it is implemented just yet. Coming Soon   - Almost done! These ideas should be completely ready and implemented in a upcoming release. Implemented   - Nice work! These ideas are now fully deployed in the product. Let us know what you think in the product’s Discussion Board. Not Planned   - Unfortunately we can't implement every good idea that comes our way due to technical restrictions or the product moving in a different direction. We appreciate these users for submitting their ideas and contributing the the Community as a whole. Revisit   - We love this idea, but there is no time or room in the near future to implement it to the best of our ability. But our product team would like to keep it on the radar and will revisit it when they can better speak on the timeline for this idea! Partner Dependent   - We would love to implement these ideas but are currently stuck due to the idea depending on a third party partner. We'll keep going once the block is cleared with the partner! Inactive   - We appreciate all contributions to the idea boards. Unfortunately, some ideas do not get the support or clarification needed for our Product Team to effectively evaluation the idea. Ideas that are unable to get ten likes and have not had any activity on their post within a year, including likes and comments, will enter this status. However, ideas placed in this status can be returned to the New Idea status with enough renewed activity.   Disclaimer: All statements made by Alteryx employees on the Idea Boards are subject to change. While we do our best to be as accurate as possible, all forecasting done on the board can be subject to change or delay.
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Please click this link to review the available Alteryx Support Levels, including Standard, Advanced, and Premium Support. Learn more about features like 7x24 Severity 1 support and the role of a Premium Support Advisor.
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  How do I use bookmarks?   Bookmarks enable you to list community content (boards, articles, ideas, topics, or individual posts) on a special page so you can easily find it again. To bookmark a piece of content: Go to the item you want to bookmark. To bookmark a location, choose Options > Bookmark. To bookmark a specific post, go to the post and choose Options > Bookmark. To view and manage your bookmarks: Go to My Settings > Subscriptions & Notifications. Click My Bookmarks. You can click a bookmark to go to the item. To delete a bookmark, click the checkbox for the bookmark and click Bookmark Options > Delete Selected Bookmarks.
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Whether you are a Community veteran or brand new to the Alteryx Community. We hope these 7 tips help with your Alteryx Community experience.   1. Community Guidelines - knowing the guidelines to the Alteryx Community is a great way for you to know what's allowed so that you and others play safe.    2. Explore - The Alteryx Community has something for everyone! From Developer content in to our popular Alter Everything podcast. Make sure you check out what Alteryx Community has to offer.   3. Introduce yourself to the Community - Knowing a little about you helps start relationships and bring down barriers. Tell the Community what you do, how you use Alteryx and what you would like to become an expert in. Tell us about you!   4. Like Posts - Give credit to the Community members for helping out!    5. Ask Questions - We know a lot of people come to the Community to browse and find answers without posting, but did you know that the Alteryx Community is one of the fastest responding Communities? If you post with all the appropriate Alteryx information needed, you will get a response! Our Community loves to help each other. Once you post, pass it forward by answering questions yourself.   6. Post Questions in the correct board - Our end to end platform makes analytics easy, but we've broken the platform up so that it makes it easier to organize the content. Make sure you are posting in the correct discussions boards. Each area of the platform has its own area. If you have a questions about our Designer product, then post in the Designer Discussions. If you have a question about the Alteryx Connect product, then post in the Connect Discussions, etc.    Designer Connect Server Promote   7. Provide Ample Information - Our Community of Alteryx Experts needs as much information as possible to help you as quickly as possible. Remember to add your workflow with sample data, so the Community can test. Remember, the more information you provide and the clearer you are as to what you want to accomplish will get you a faster answer. Community members use Alteryx for many reasons, but many won't know your industry or use case, but they know the tools. Example:   We hope these 7 tips provide some guidance for a great Alteryx Community experience. If you're unsure or need help, just ask the Community and we'll help you out!  
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Welcome to the Alteryx Community, your one-stop-shop for planning total analytical domination. As you explore, you'll find that we're a global community where everyone is encouraged to learn together, and geek out.
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Question: I was clicking around on the community, and I got the following error "The link you clicked is requesting an operation that requires authentication, but the authentication failed." What does this mean and why did this happen?   
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Ranks and badges are two ways that you can gain recognition in the Alteryx Community.  Read into how they complement each other here!
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Steps on using Case Portal to submit Support Tickets
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My Alteryx - New Single Sign-On FAQ
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