Adobe API issue

[JohnBell]

We have workflows that pull from the Adobe API site. Recently, Adobe has been having issues. The problem is that our workflows pulling from the site, continue running. There was 1 workflow that ran for over 4 hours until we found out about it and killed it. Since then, I have put a 2 hour runtime limit on any workflow running on the server. Question: is there a better way? I would like the workflow to intelligently know when the Adobe site is down, and stop pinging it after "20 minutes", and cancel the job. Any ideas? Thanks,

[joshuaburkhow]

Do you have an API call you can run that will "verify" that the API is up and running? You could run that first via a block until done tool and then if it's good it will continue with your workflow...

[DiganP]

@JohnBell You can use the message tool to 'look for a message' as a result from the API call. You can have it error out within the message tool and set the runtime settings to 'cancel running workflows on error'.

[JohnBell]

Thanks @DiganP I understand what you're saying, but I still don't get it. Can you attach a simple workflow using the "cancel running workflow on error" with the message tool? I'm testing, but doesn't appear to be working for me. Thanks,

[DiganP]

@JohnBell Here you go.

[JohnBell]

@DiganP THANK YOU! Much better...now it makes more sense... Thank you so much!