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Alteryx Designer Desktop Discussions

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Issue writing file to shared folder from server

ianw91
6 - Meteoroid

Hi All,

 

I have created a workflow that creates a file and writes it to a folder on a shared drive.

Workflow runs as expected locally, but when I publish the workflow to the server and run from the server I get an error "Error creating the file "c:\users\etc".

 

I thought the issue was that I hadn't updated the workflow dependencies, so updated the dependencies to All UNC and republished but the issue is still the same. Has anyone come across a similar issue? For context, the file is .csv. 

 

 

Thanks 

2 REPLIES 2
Bren_Spill
12 - Quasar
12 - Quasar

@ianw91 - does the error say Access Denied at the end?

 

I've come across that before, and the issue was server was trying to write the output files to a temporary folder that it couldn't see.

JosephSerpis
17 - Castor
17 - Castor

Hi @ianw91 have you requested that your Alteryx Server have read and write access to that shared drive from your IT team as that is normally required? 

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