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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

I can't install predictive tools

aggomes
5 - Atom

I can't install predictive tools on all versions of alteryx, when I try to install the following error appears: Alteryx is not installed

4 REPLIES 4
Carolyn
12 - Quasar
12 - Quasar

Is your Alteryx Designer Admin or non-Admin? It looks like the Predictive Tools you're installing are non-Admin (User), so I'm wondering if your Designer version is Admin. I don't know all the ins and outs for how the Admin and non-Admin versions interact, but I'm thinking a mismatch could be your issue.

aggomes
5 - Atom

Hello, I'm trying to install a non-admin version, but both the designer and predictive are the same version as shown in the photo

Carolyn
12 - Quasar
12 - Quasar

Apologies for asking what's maybe a silly question - have you already installed Designer? I see that you downloaded both today (Designer and Predictive Tools) so I want to make sure you already installed Designer before trying to install Predictive Tools. 

 

If you have, then I'm sorry, I'm out of ideas, other than the usual "restart your computer and try again" suggestion

 

If no one here has any ideas, you can create an Alteryx Support case at the Case Portal - https://my.alteryx.com/cases

aggomes
5 - Atom

Yes, Designer is installed :)

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