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It's Been 2 Weeks

ace_coutou5
5 - Atom

Hello, community. I am ace_coutou5. I have been trying to reach out to Alteryx support for two weeks trying to verity my Alteryx sparked account. In the verification process, I accidentally autofilled the wrong email address for my university. It was intended to be charlesn8@gator.uhd.edu, instead it autofilled to 'charlen8' which does not exist. SheerID has informed me that only Alteryx customer support can assist, but everywhere I go it seems like Alteryx customer support does not exist. I just got an email from Alteryx support stating that no case was made on my behalf as their mailbox is no longer in use. This is one of the options they recommended I use. Someone please help me with this so I can continue my learning and be prepared for my upcoming Alteryx based Financial Analyst position.

2 REPLIES 2
Qiu
21 - Polaris
21 - Polaris

@ace_coutou5 

You have tried to email Mission Control .?
or this one?

mentor@alteryx.com

it seems that you are US based, maybe you can call

Phone: +1 888 836 4274

 

FláviaB
Alteryx Community Team
Alteryx Community Team

Hi, @ace_coutou5. If you still need assistance, I recommend reaching out directly to the SparkED team at sparked@alteryx.com
cc: @SparkED_Team 

Flávia Brancato
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