Workflow exceeded maximum runtime of 30 seconds and was cancelled in Gallery

[knozawa]

Hello,

I've been getting this error message when I run a chained workflow:

Workflow exceeded maximum runtime of 30 seconds and was cancelled

I referred to this link, but couldn't solve the issue.

1. Looked at the system setting and it doesn't select "Cancel Jobs running longer than (seconds)" option.

2. Checked the alteryx.config file located in [AlteryxInstallFolder]\bin\config folder.  However, I couldn't find  chainedTimeout=""

The workflow runs fine without the chained workflow on gallery and designer.

Does anyone know how to solve the issue?

Sincerely,

knozawa

[Sarath27]

@Cfdiaz2103 Would you be able to resolve this issue with the help from @MichalM . Pls kindly help me to create a bat file and resolve this issues, I have been trying really hard to resolve this.

[rcaro7]

On Alteryx Server 2023.2 we are still facing this issue on chained apps (30 sec error)

I've solved it by editing the Alteryx Config file located in our installation path "D:\Alteryx\bin\server\config\alteryx.config"

Added chaineTimeout="900" (15 min should be fine for us) to the string:

<engine enableAutoLicensing="true" useServiceLayerComposer="true" chainedTimeout="900"