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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Cannot access private studio

oneillp111
9 - Comet
‎02-14-2022 05:40 AM

Since last Friday I am unable to access the Alteryx private studio via browser or in Alteryx Designer.  Any ideas as to what might be the cause?  When I click Private studio I get the screenshot attached and the error message:

 

Unknown error. COMException RequestID: 

 

AlteryxError.png

 

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fmvizcaino
17 - Castor
17 - Castor
‎02-16-2022 08:48 PM

Hey @oneillp111 ,

 

I would suggest you contacting Alteryx support (support@alteryx.com) and sharing that error so they can understand what is happening.

 

Best,

Fernando Vizcaino

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