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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Unable to install Trial version for Alteryx on Win 11

dinesh0626
5 - Atom

Unable to install Alteryx on Windows 11, tried couple of times and running the installer as admin. Attaching the error screenshot. I looked into installation log and found below error: 

 

[2023-07-22 14:46:59.285] Running & watching the installer: C:\Users\Dinesh Gupta\AppData\Local\Temp\AlteryxInstallation_942\RNonAdminInstall_en-US.msi
[2023-07-22 14:54:45.890] MSI error code: 1639
[2023-07-22 14:54:45.890] Last error:

3 REPLIES 3
jdminton
13 - Pulsar

Based on the message, it appears that you are trying to install the R components first. You should install the Alteryx Designer Desktop prior to the R piece. Just so you know, this board is a user community. If what I shared doesn't help, reach out to support on the support page https://community.alteryx.com/t5/Support/bd-p/SupportPage and submit a case at the bottom of the page. I hope you get it working!

caltang
17 - Castor
17 - Castor

Yeah @dinesh0626 - @jdminton's observation is right. You should download the main Alteryx installer first

image.png

 

image.png

image.png

 

Once you install the Designer, you can install your R Tools (what you originally downloaded) - then you'll have Alteryx Designer + R tools (and all the stat tools that come together with it).

 

Hope this helps!

Cal

 
Calvin Tang
Alteryx ACE
https://www.linkedin.com/in/calvintangkw/
dinesh0626
5 - Atom

Still the same issue

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