Scheduler disconnecting from controller

[aberthiaume]

I have had nothing but issues since I updated to the latest version of Alteryx.  My scheduler controller "my computer" disconnects every time my computer reboots.  I know there is a way to get it to auto start but I cannot remember where to find the option.  As of now, when I reboot (if I remember) I have to go in and manually reconnect my controller.  Can someone help me find the path in my computer to enable the restart option?

[danilang]

Hi @aberthiaume 

Look here.   The option that you're looking for is on the Controller->General Page and is called "Enable Scheduler Auto-connect"

Dan

[aberthiaume]

Thank you for your advice.  Unfortunately, this was turned on and it still disconnects.  Maybe I need to open a case.  

[kelsey_kincaid]

Hi @aberthiaume , did you ever find a solution?

[NeoInfiniTech]

Looking at this topic and 2024.1 Release Notes, it seems to have been fixed under defect number GCSE-2250 in the first minor update (2024.1.1.49) released on May 23, 2024.

[aberthiaume]

Unfortunately no.  I think since the scheduler I have is no longer be updated/supported there is nothing more I can do  I opened a case with Alteryx and they couldn't help.  It disconnects at EVERY Reboot. 

[NeoInfiniTech]

While not being knowledgeable about how Alteryx Designer Scheduler works, is there an executable/service file that used to start at every system boot? If that was the case, I would recommend creating a BAT file placed under %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup to start that specific executable that would be run on every system boot (configured with the necessary parameters, if that is possible or a requirement). Other than this, unfortunately no alternative comes to my mind, as I never used Scheduler.