Scheduler disconnecting from controller

I have had nothing but issues since I updated to the latest version of Alteryx. My scheduler controller "my computer" disconnects every time my computer reboots. I know there is a way to get it to auto start but I cannot remember where to find the option. As of now, when I reboot (if I remember) I have to go in and manually reconnect my controller. Can someone help me find the path in my computer to enable the restart option?

Scheduler

Accepted answers

NeoInfiniTech

While not being knowledgeable about how Alteryx Designer Scheduler works, is there an executable/service file that used to start at every system boot? If that was the case, I would recommend creating a BAT file placed under %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup to start that specific executable that would be run on every system boot (configured with the necessary parameters, if that is possible or a requirement). Other than this, unfortunately no alternative comes to my mind, as I never used Scheduler.

All comments

danilang

Hi @aberthiaume

Look here. The option that you're looking for is on the Controller->General Page and is called "Enable Scheduler Auto-connect"

Dan

aberthiaume

Thank you for your advice. Unfortunately, this was turned on and it still disconnects. Maybe I need to open a case.

kelsey_kincaid

Hi @aberthiaume , did you ever find a solution?

NeoInfiniTech

Looking at this topic and 2024.1 Release Notes, it seems to have been fixed under defect number GCSE-2250 in the first minor update (2024.1.1.49) released on May 23, 2024.

aberthiaume

Unfortunately no. I think since the scheduler I have is no longer be updated/supported there is nothing more I can do I opened a case with Alteryx and they couldn't help. It disconnects at EVERY Reboot.

NeoInfiniTech

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