Alteryx Scheduler Service will not start after update to 2024.1

After upgrading to 2024.1, the Windows 10 service that runs the scheduler in the background will not start. The error message suggests that "some services stop automatically if they are not in use by other services or programs". It stops whether or not Alteryx Desktop is running. I have a lot of scheduled workflows that need to be running. What could be causing this?

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Raj

@MeanLeanDean
check into the services and setup type should be automatic
windows - services - Alteryx

MeanLeanDean

Thanks, @Raj, for the reply. I tried automatic and the service refuses to start same as doing it manually. I had to revert back to v2023.2 to keep the workflows going. But there new tools and capacities in v2024.1 that I need and need the fix before upgrading. --MLD

sin_sin

my scheduler just wont start even after setting this in system setting . have to revert to the older version.

any update on this issue?

anthony_fiel

Just ran into this today as well. Tried to manually start service, but it stops immediately.

MasonSchlinsog

I had the same issue. I had to revert back to 2023.2 to get the scheduler working again.

MasonSchlinsog

They patched this now with 2024.1.1.49 which released today 5/23/2024. I'm reviewing the release notes of "Fixed Issues" and TGAL-11089 reads "AlteryxService fails to start up when configuring Alteryx Designer for Designer and Scheduler Only on 2024.1." and is labeled Fixed. I was able successfully install the new version and my scheduler appears to be working correctly.

MeanLeanDean

@MasonSchlinsog Good news! Thanks for letting us know. --MLD

maheshbansal05

I am facing issue in starting alteryx services after upgrading 23.1 to 24.1, Could someone help in this

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