Email tool resulting in time out

[leonhekkert]

I'm using an email tool at the end of my workflow that sends an email to one respondent with a layout (containing some text and a table) in the body.

When the body uses the layout field the flow results in a timeout.

When I just put some static text in the body the email tool doesnt time out.

What could be the cause of this? I'm on 2023.1.

[alexnajm]

How big is the Layout that you are trying to include in the body? That's the first thing I'd look at

[leonhekkert]

Hi @alexnajm, off course fixing the time out entirely would be best. I've tried multiple things already, but timeout keep occuring occasionely.

However, i was wondering whether theres an option to see whether emails have been sent by Alteryx other than the log.
So I can actually build some kind of fail safe that is actually fullproof (instead of triggering something based on the log that doesnt seem correct).

[alexnajm]

If you can provide more context, I can try to fix the timeout issue.

It looks like this second question was addressed in your other thread!

[leonhekkert]

@alexnajm: what would be context you are looking for / missing?

[alexnajm]

What email service you are using, what you are trying to send out (i.e. what is in the layout aka how big is it), etc.