Desktop trial - business mail

[DRubanov3]

Hi! I'm trying to download the free trial of Alteryx designer desktop version (website says 1 month) but it won't accept my business email (with company domain - format - @companyA.ua
Any help would be greatly appreciated.

[Raj · Accepted solution]

@DRubanov3 
Hi! This sounds frustrating! Sometimes, Alteryx’s website can have restrictions on certain domains, especially if they're seen as unfamiliar or from specific regions.
Contact Alteryx Support or Sales Team: They may be able to help set up the trial manually. Explain the situation, and they can usually help bypass any domain restrictions for legitimate business use.

hope this helps
mark done if solved.

[VianneyM]

hi @DRubanov3,

what is the error that you get, or message?

have you had Alteryx installed on your machine in the past?

Best,

Vianney

[DRubanov3]

The error was "Please enter your business email," although it had already been provided. I have already contacted Alteryx support, and the error is most likely related to the domain.