Hello, Mohit, and thank you for your response.
I have resolved the issue, but I will answer your questions and tell you what the problem was so you can potentially help solve the problem for someone else should the issue arise again.
1. I was using Chrome to access Dataprep
2. I received the "out of memory" error message a couple seconds after Dataprep opened.
[image: image.png]
3. The suggested steps I took to resolve the issue were the ones listed
when I clicked the "Learn more" link in the error message. The steps
included:
a. clearing cache and cookies
b. closing any extra apps or windows
c. checking latest version of Chrome
d. rebooting my computer
4. The error occurred a few seconds after opening Dataprep.
I thought at first the error was because I was attempting to do a lab
exercise via Google's Cloud Platform training but they were not able to
help me. I then realized I was getting the error when I was not attempting
the lab and that is when I contacted Trifacta. I also logged a ticket with
my company's IT department. The IT tech noticed that, although I had the
latest version of Chrome installed, I had the 32-bit version. He
uninstalled and reinstalled the 64-bit version and I have not had any
issues since. I now have Chrome Version 100.0.4896.127 (Official Build)
(64-bit) installed.
Suzanne