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Passwords, Emails, and Usernames

TrevorS
Moderator
Moderator
Created

What do I do if I forget my login or password?

 

To get help with your password:

      1. Click Forgot Password? Under the sign in.
      2. Enter the email address you used when you registered with the community.
      3. Click Reset Password.
      4. Check your email for your login name and a password reset link.
      5. If you don’t receive a reset email, please send an email to community@alteryx.com for assistance.

 

 

How do I update my email address?

 

At this time the only way for us to update your email address is to contact community@alteryx.com. Please provide the current email and new email. We hope to have a more user-friendly solution for this coming soon!

 

 

How do I update my username?

 

  1. Sign in to your community account.
  2. Go to My Settings >  Personal.
  3. Click on Username, and enter in your new username.
    • Usernames can contain letters, numbers, and special characters, such as dashes or underscores. Spaces are not permitted.
  4. Click on Change Username.