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SUBMIT YOUR IDEAInteresting way to get us to try out new features but I miss the designer challenges. Not loving these AI things really. Although this does seem useful
I'll have to explore this more at a later time to understand how to have views of the entire call center with the teams as the breakout (so team leads can understand how they stack up in comparison to the whole), as well as deep dive filters by team. Then when it comes to scheduling, there's probably a way to dynamically add the team name (like team 4) to the report title. Very interesting!