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Help with Alteryx Student License

sahansen
5 - Atom
‎05-13-2021 07:56 AM

I'm currently a grad student and have a new class that requires Alteryx.  I applied for a license but unfortunately and accidentally used an email address I don't have access to and doesn't exist.  After realizing my error, tried to apply again with the correct email address, but I receive an error saying that I've already applied with similar credentials and to use the access code given to my incorrect email.  Can anyone help me with this?

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TheOC
16 - Nebula
16 - Nebula
‎05-13-2021 05:22 PM

hey @sahansen 

I'd recommend reaching out to Alteryx support ,with a case detailing everything. They should be able to help you out!

Hope you get sorted soon!
TheOC

Cheers,
TheOC
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