Hi @WillM --
This is a great question and one I have struggled with.
I work in the corporate Tax department of my company (actually an IT guy in Tax) and while it is not too hard to understand the pain points for Tax, I don't always have the same insight In other departments (like Treasury, or Human Resources for example.)
Today's manta always feels like 'Do more with less' and sometimes that is where Alteryx comes into play. This is where things get tricky, people need help, but get nervous if they are not the implementors. There is a fine line between being the technical resource and their psychologist as well. Many times you need to assure people that we just want to remove the mundane so you can do more interesting (value-added) work.
My goal is to proliferate the tool into other departments, but as I said earlier, I don't always know their pain points. Not having hallway discussions has made this even more challenging.
I try to talk about Alteryx wherever the opportunity presents itself in hopes of catching the person who struggles through a process and wants to know more. I want it to be organic, but it is very slow sometimes. Just keep talking! 😄
Seth
I would say we need to get good at understanding our own workflows and how we could do it many different ways. I have found that when I demo one 'path' or solution for a workflow and say something like "you could also do this or that" then users can learn to link what they are doing to what you are explaining. I've seen many workflows built for tax, supply chain, finance that are very close to applicable to operations, manufacturing, banking etc. The pain point that groups have are usually a group of smaller tasks (think doing lookups, formulas, pivoting data, etc) and those are very universal problems.
A couple of things I use are:
HTH
Thanks for introducing this post @WillM! I have tried different ways to promote Alteryx within an organization but looking back I can't say one works better than the other. The answer depends on who is the sponsor for the product is, and/or how is the organization culturally setup. Below are some immediate experiences that come to mind:
I hope this helps!
Hi @WillM ,
Well, I guess you could say... "I wrote the book!" Literally!
I have led large-scale enterprise deployments and seen first hand the tremendous catalyst that Alteryx can be to elevate analytics and accelerate digital transformation. I was contacted by so many organizations as an Alteryx ACE for advice that I decided to capture my recipe for success in a book:
Citizen Gain: Citizen Data Scientist as the Catalyst for the Modern Analytics Strategy
I am passionate about helping Alteryx champions deploy Alteryx Analytics Process Automation across their organizations for maximum impact and ROI.
Cheers!
Alteryx ACE & Alteryx Innovator
Practice Director, Data Science & Analytics, PK Global
https://www.linkedin.com/in/hmharris/
Twitter: @citizen_gain
#TogetherWeSolve
Good question and something of a hot topic. For me it was about finding the right "seed beds" in which to plant the idea.The right places are people who are willing to try something new, but who are also willing to share it themselves. This approach propagates itself for you, especially if you drop one licence into an area where there are a number of people doing things collaboratively. Secondly you need to celebrate and socialise the successes, so that the pockets of excellence you find become appealing and addictive to the rest of the enterprise. Because Alteryx is an incredibly flexible tool, find areas that have no common linkage within the business and enable them. Diverse groups using a common tool in different ways then gives the IT Dept interest because you're demonstrating a way to reduce the application stack overall. My third tip would be to emphasise the transformational nature of Alteryx and how it enables more people to do new things quicker. We live in a time when most organisations are trying to transform, but they aren't generally able to point to things that have genuinely changed much for the better. In my case, bringing analytics on leaps and bounds in a short space of time has become a significant part of not only our digital journey, but our cultural once as well.