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An error I can't solve

Menna-Faried
5 - Atom

WhatsApp Image 2023-07-22 at 8.39.29 AM.jpeg

 How can I solve this issue? 

I tried to uninstall an re install and to restart the lab top several times. I don't know what to do 

3 REPLIES 3
caltang
17 - Castor
17 - Castor

Are you loading a huge data set by any chance? What were you doing before it crashed? Can you run Alteryx with a small file as a test? Does it work?

 

What is your Alteryx version?

Calvin Tang
Alteryx ACE
https://www.linkedin.com/in/calvintangkw/
Menna-Faried
5 - Atom

it's a 183 KB file, I was just running the sheet before the crashing "Pressing the play button" , I have tried to run it with a smaller file and it didn't work.

My version is 2023.1.1.200

caltang
17 - Castor
17 - Castor

Okay - kindly refer here: https://community.alteryx.com/t5/Alteryx-Designer-Desktop-Knowledge-Base/Alteryx-has-stopped-working...).

 

You will need to email Support - kindly provide them the info you provided me as well. 

 

Calvin Tang
Alteryx ACE
https://www.linkedin.com/in/calvintangkw/
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