Server Service Starting....then Stopping

[VernOfVrain]

My server went down and when I try to restart it goes from Starting....to Stopping. I get this error from the LastStartupError.txt file

Mongo error: "SCRAM Failure: ICU required to SASLPrep password: generic server error" code: <mongodb:29> 

Any ideas? 

[PatPli]

Hello @VernOfVrain ,

Have you managed to solve this problem ? I have the same issue.

Thanks.

[CONREDBEALE5]

Check if MongoDB’s passwords have been changed in the Alteryx parameters.

[PatPli]

Thanks @CONREDBEALE5 .

We have seen this yesterday  ... but we don't understand how these passwords have been changed because it was not a manual action.

[VernOfVrain]

@PatPli I ended up reinstalling a backup and the password when back to normal. Dont ask me why or what. This new version of Server is full of bugs.