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Find answers, ask questions, and share expertise about Alteryx Server.
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I have Alteryx Server configured with SMTP Enabled and working:
When I click on TEST, I get "SMTP Settings are valid" and receive an email in my inbox - so far so good.
However, the gallery refuses to send notifications. E.g. when I use the "Reset Password" function, and enter my email address, I never receive an email with the new password. Same goes for Validate Email operations.
NOTE: In the Notification Section of the gallery, all email notifications are Enabled.
@josephhalo Based on the information provided most likely the SMTP settings aren't being saved properly to the config file so your gallery isn't aware of what the settings are. Based on your test it does appear that your settings are valid and that the server can send email. Can you check the notification tab in the gallery admin panel to see if there is a warning at the top of the page? It would look like this:
It may also help to if you could send me your config file. You can find the configuration file at C:\ProgramData\Alteryx\RuntimeSettings.xml.