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alteryx server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.
SOLVED

Please Close All Instances of Alteryx

Asteroid

I have a virtual machine running Windows Server.  On the vm I am trying to upgrade my version of Alteryx Server. I downloaded the installer and tried to run it, but got an message telling me to close all instances of Alteryx.  The thing is, I have no instances open.  What should I try next?  Thanks

Alteryx
Alteryx

The issue is likely that the Alteryx Service is running.

 

To stop the Alteryx Service you should do the following; 

 

1. Open the Windows Services Manager 

2. Find "Alteryx Service" -> Right-click and STOP the service

3. Try running the installer now

 

Let me know if this solves the conflict issue.

 

Asteroid

Thank you ZacharyM.  I went into the Task Manager and disconnected everyone (after notifying them beforehand).  Alteryx Server is now installing.