Alteryx Server Discussions

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Move / deactivate offline license and add to a new server

8 - Asteroid

Hi all

could you please point me to the right way, what are the steps to deactivate a offline server license on an existing and running server.

And how can I later move this license to a new offline server ?


I assume I will get a file on the old server which I must upload to the Alteryx license page for deactivation. But I havent found anything in the community.


Many thanks for your support




Hi Steffen,

Could you send an email at

We will explain further the process depending the version you are using, please send the license key you are using!