Generating PDF with Bold Font

[maxksoll]

Hi all,

I am faced by a very strange problem regarding the generation of PDF files. The main idea is to format a PDF a little more user friendly. The Designer returns the results as they should look, but when I tested the same on the server all bold fonts are gone.

As a test I created a simple workflow (as attached) which produces three lines of text:

Looks fine produced by the designer, but from the server it looks different:

Currently I am running the version 2020.2 on Designer and server.

Did someone experienced something similar or even found a solution?

I hope it's just a configuration problem from my side.

Thanks in advance and best regards

Max

[seinchyiwoo]

Hey Max,

Go ahead and submit a support ticket: https://community.alteryx.com/t5/Support/bd-p/SupportPage

They should be able to help dig deeper and find out what has gone wrong.

Cheers,

Seinchyi 

[maxksoll]

I just posted a ticket.

Afterwards I will update my post with (hopefully) the solution.

Thanks for your help!

Best regards

Max