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- make sure you're referencing localhost or the machine name as the gallery url. If you spammed next through the configuration settings, this shouldn't be an issue
- I've seen failed startups due to specific anti-virus software. Sometimes a second (or third) startup attempt will work properly, or you can whitelist Alteryx from the AV software (or temporarily disable it)
- If you're trying to restore from another VM, try deleting and recreating your mongod.lock file in the Persistence folder
I have accepted you answer as the "solution" since you pointed me in a direction that solved the issue.
The VM settings was the same as the where before, so that was not the issue, but actually the URL of the server.
Because I actually didn't use localhost the the old servers FQDN, which should have worked. When I changed it to localhost the server did start. it made me wonder why, since the FQDN is perfectly valid.
But here is the tricky part. The server has an internal address, and an external address, that is routed through a proxy.
So on the inside the FQDN is resolved by the internal DNS that points to the proxy on the inside. on the outside the public DNS points to the public IP of the proxy, and normally this works like a charm.
Except for this time, there was an issue with the proxy (nginX) but once that was re-started, I did manage to get the Alteryx Server up and running.
Took me a while though figuring this out, since it worked before, so I would have liked for a better error than "Gallery Service failed to start in a timely fashion"
@Verakso that's great news that my ideas at least helped you down a particular path. I agree that the verbiage in the error logs can sometimes lack helpful detail. I will keep your proxy issue in mind in case we ever run into similar issues. Thanks for sharing your results.