Cannot Delete User Using v3 APIs

[Luke_C]

I'm trying to use the v3 APIs to build a process to remove users no longer with the company. 

When I pass the user ID through the delete API it returns a message that the user owns assets:

However when I run the same id through the endpoint to get user assets nothing shows up:

Has anyone run into this before?

[fmvizcaino · Accepted solution]

Hey @Luke_C ,

There is a known issue with version 22.1 regarding this endpoint. It was later fixed in 22.3

https://help.alteryx.com/release-notes/server/server-20221-release-notes

Best regards,

Fernando Vizcaino

[gabrielvilella]

What version are you in? In version 2022.1 I am facing an issue with the delete endpoint, it's not working. 

[Luke_C]

Hi @fmvizcaino, @gabrielvilella 

I'm on 22.1 so it looks like that's the issue. Will have to revisit after we upgrade. Thanks!

[fmvizcaino]

A workaround is to deactivate the users. The user will not be deleted from MongoDB but disappear from the Gallery UI.

You can unhide the user by changing the Active column (almost sure this is the column) back to 1 if needed.

Best,

Fernando Vizcaino

[patrick_digan]

Thanks for the info @fmvizcaino , I missed that issue in the release notes!