Can't see any users

[davidmakovoz]

Hello,

We currently have the total of four users and the main dashboard shows that number (see the first attachment)

But when I go the Users view I see no users (see the second attachment)

I found a post with a similar problem https://community.alteryx.com/t5/Alteryx-Server-Discussions/Not-seeing-new-users/td-p/182978

However, there the admin added more users. In our case we've just started.

Do we need to follow the same recipe of clearing locks and re-indexing?

Thanks

[DiganP]

@davidmakovoz You shouldn't have to re-index. Did the users actually log in the gallery?

[davidmakovoz]

Yes

[joshuaburkhow_pwc]

@davidmakovoz  Any chance you got this issue resolved?