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Alteryx Gallery Error ( Upgrade Version from 2021.1 - > 2021.2 )

Krit_Gable
8 - Asteroid

I try to migrate Alteryx Server  to latest one. 

 

I try on localhost after I finish upgrade version (I made a back up but I just install latest alteryx server version instead this one )

 

{"data":null,"exceptionName":"NotFoundException","innerExceptionMessage":"","message":"Object not Found"}

 

 

I am not sure is it about MongoDB crosswalk version MongoDB Schema Reference | Alteryx Help or not

 

or I did missing step to upgrade this version here? 

10 REPLIES 10
DevOpsII
5 - Atom

Hi team

We had the same issue and tried the following solution, still did not work

#1 Open the command line as an admin

#2 Change to Alteryx bin directory – for the default enter:
cd "\Program Files\Alteryx\bin"

#3 Connect to the Mongo Shell
mongo localhost:27018/AlteryxGallery -u user -p NON_ADMIN_MONGO_PSWD

#4 Open the database
use AlteryxGallery

#5 You should see some type of welcome message to indicate you got in successfully

#6 Verify the presence of locks
Enter: db.locks.find()

#7 It should return 1-2 locks

#8 Remove the locks
Enter: db.locks.remove({})

#9 Exit MongoDB
exit