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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Sharepoint Input Tool Error

GloriousWater
8 - Asteroid

Hello All.

I have some challenges getting the sharepoint input tool to connect to sharepoint.

 

These are the circumstances:

1). Working from on-site: When i am working from my company, i can connect to sharepoint lists through the input tool.

2): working from home: When working from home, i get the following error.

In both scenarios i am using the same credentials to connect. (An account set up for the purpose.)

Sicar_0-1612273312980.png

 

In scenario 1, i am on the company WiFi and everything works fine, i can read and write to the sharepoint lists.


In scenario two, i am working from home and connecting through the company VPN and i get the error from the picture.

If i disable the VPN i get the same error. (if im using my private computer without VPN i get the same error).

However i can connect  to the sharepoint site without problems in the browser with VPN both enabled and disabled (on both computers from home).

 

There seems to be no difference in the firewall and network traffic wether i connect from home or from on-site. 

 

 

Any suggestions would be appreciated

 

best regards Simon.

 

2 REPLIES 2
AngelaO
Alteryx Alumni (Retired)

Possibly the root cause is the way the VPN is set up - have you worked with your IT group with this issue? 

A few resources: 
Alteryx For Good assistance - https://www.afgcolab.com/

Licensed User – Please create a Customer Support Case - https://community.alteryx.com/t5/Support/bd-p/SupportPage

Customer Support Engineer
GloriousWater
8 - Asteroid

It doesnt seem to be the VPN. The VPN is not nessescary for connecting to sharepoint. 

If i use my personal computer, i can logon to sharepoint via the browser, and should be able to connect via alteryx aswell. 

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