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SOLVED

Report Text Tool not working

JinOnn
8 - Asteroid

Hi Alteryx Community!

 

When I used Report Tool to select the Customer Op's Email through 'Available Field', it doesn't display the actual email shown below.

 

 

 

tempsnip.png

5 REPLIES 5
AbhilashR
15 - Aurora
15 - Aurora

Could you share a subset of your workflow with email ID's and the report tool in it for us to look at?

JinOnn
8 - Asteroid

Due to my company's data privacy policy, I have removed a lot of sensitive information and swapped out the key columns that I need for report text. 

 

Nevertheless, the input file is from the original source of my workflow.

 

Please advise.

AbhilashR
15 - Aurora
15 - Aurora

@JinOnn - I renamed the columns which had the symbol ' in it, and it works now.

 

AbhilashR_0-1585542480067.png

Please mark this post as solution accepted if it resolves your issue.

 

JinOnn
8 - Asteroid

Thanks Abhilash!

 

May I know why or how did ' affect the tool?

AbhilashR
15 - Aurora
15 - Aurora

I am not sure to be honest, but I think it treats the ' as a special character and not necessarily as a column header.

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