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SOLVED

Red X Icon from Email - Image not Showing

KamenRider
11 - Bolide

Guys,

 

I am using the image tool and last time image is showing in the email. The image changes or is being updated every week coming from a PowerPoint deck with the same slide number. When I run it today and upon receiving the email, the image is no longer showing but rather a red x icon is showing. I'm have check the image tool and it seems ok. Verified it browser tool and it is showing. Please advised how can I fix this.

 

Red X received from email

black x.PNG

Configuration from Image Tool. The png file is being retrieved in the shared drive.

 

balck x1.PNG

 

I have joined it with layout tool. 

 

Layout.PNG

 

Looking forward for anyone to help me on this.

 

Thanks,

Kamen 

1 REPLY 1
KamenRider
11 - Bolide

Guys,

 

I have the solution for this. Your filename should have no spaces involve. for example

 

Slide 10.png

Granite Marble.png

Bella Foams.png

 

Should be save as:

 

Slide10.png

GraniteMarble.png

BellaFoams.png

 

Cheers

Kamen

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