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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Problem in Opening File in Alteryx

oiciadteam
7 - Meteor

Hello 

 

I am trying to open/ input a new excel based file in the Alteryx, but I am getting the following error. 

 

Saadi_0-1608014468493.png

 

I am not sure what is the extension, as prime facia the excel file format is ".xls", however when I open the excel file I get the message "file format and extension don't match". 

 

Can anyone assist me in troubleshooting and resolving this issue.

 

Regards 

Rehan

1 REPLY 1
atcodedog05
22 - Nova
22 - Nova

Hi @oiciadteam 

 

As the error says try installing 2010 Access driver it should work.

 

https://www.microsoft.com/en-in/download/details.aspx?id=13255

 

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