PowerBI Output tool SSL Error

[R29099]

Hi Everyone, 

Very new to the PowerBI output tool however when i ran the workflow it spits out this error below in regards to the

PowerBI output tool.

Error message: [SSL: KRB5_S_TKT_NYV] unexpected eof while reading (_ssl.c:1111)

I was able to connect to my companies powerbi connection and followed the directions on the powerbi output tool website here. https://help.alteryx.com/current/en/designer/tools/connectors/microsoft-power-bi-output-tool.html#id...

Below are my configs for the tool.

Any help on this would be great!

Thanks!

[Dean4U]

Hi @R29099,

Thanks for reaching out to the community. Have you checked your company's firewall or proxy? It might be interrupting the SSL handshake. Please try running the workflow on a different network (e.g., home or mobile hotspot) or coordinate with IT to whitelist Power BI api, and MicrosoftOnline. Additionally, please ensure that Alteryx and the Power BI Output Tool are updated to the latest version.

Sometimes, re-authentication can resolve issues with corrupted tokens. In the Power BI Output tool, please click the config icon or the “X” beside the current Power BI connection to clear it, re-authenticate, and reselect the workspace and dataset. You can also try using the 'Use as service principal' after you select 'Provide authentication information'.

Hope this helps.

Take care.