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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Input Data Tool Error with 2024.1 Update

J_Trusty
6 - Meteoroid

I have upgraded to 2024.1 desktop and when I try to bring in the Input Tool I get an error = 

 

"An Unhandled Exception Occurred."

 

Has anybody else seen this issue?

4 REPLIES 4
Raj
16 - Nebula

@J_Trusty Try restating your device.

J_Trusty
6 - Meteoroid

I had already tried that, and still the same issues.

Raj
16 - Nebula

@J_Trusty 
Clearing the cache and temporary files in Alteryx might help resolve issues related to corrupted or outdated data.

J_Trusty
6 - Meteoroid

The error was coming from an external 3rd party add-on not being optimized for 2024.1.

 

Reverting back to 2023 version problem is fixed.

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