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SOLVED

Email Tool Error - Cannot Find File

Kristie_Pires
8 - Asteroid

Hello Community!

 

I have this simple workflow where the formula tool specifies the file location in a shared folder. 

 
 

Screenshot 2023-12-26 142939.png

 

This workflow generates the output without any issues; however, the email tool throws an error: "The system cannot find the file specified". I am unsure what can cause this error if the output is generated.

 

 

I read other posts related to my issue and those solutions didn't work for me. My actual workflow is more complex, but the output still works but not the email tool :(

 

 

10 REPLIES 10
alexnajm
18 - Pollux
18 - Pollux

Do you have AMP Engine turned on? I’d try turning it off - it supersedes what the Block Until Done tool does on most occasions

Kristie_Pires
8 - Asteroid

@alexnajm I turned it off and I am still receiving the same error. 

alexnajm
18 - Pollux
18 - Pollux

Ok then we’ll need more information - can you send your exported workflow by going to Options > Export Workflow? At the very least we’ll need screenshots of the email configuration and the output configuration to prove they are the same file

Kristie_Pires
8 - Asteroid

I made up some data and included the test workflow. I had to delete the to/from to exclude my email. I didn't change anything else on the workflow.

alexnajm
18 - Pollux
18 - Pollux

Ah, you can't have the sheet name in the FileName for the email tool! I would use a function like Replace([FileName], "|||Master List", "")

Kristie_Pires
8 - Asteroid

Thank you so much, @alexnajm! You just saved me from going crazy trying to figure out what was wrong LOL 

alexnajm
18 - Pollux
18 - Pollux

Haha happy to help!

Glopez76
7 - Meteor

Hi Alex,

 

I am having this same issue but I cannot import your workflow because I have an older version.  Do you mind taking a screenshot of the configuration that was causing this problem?  I would greatly appreciate it.

alexnajm
18 - Pollux
18 - Pollux

@Glopez76 it should not matter! You should be able to open it even if it's an older version - check the folder where you tried opening the .yxzp for the .yxmd file

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