I have a workflow that combines multiple different smaller workflows into one massive workflow (They use the same data but for different reasons and I am not on server. I don't want to run 5 workflows.)
I have reports set up for each workflow. These are set up using a formula to add the recipient's name & the date to each file name. Then using the file name field to attach the files to the emails. The formula is DateTimeToday() so there is no minutes or seconds in the file name.
One recipient gets multiple files attached from different workflows. This person's email is not launching:
Could this be because the other reports are not created until after that step processes (even by seconds)? Would this occur even though my time format doesn't include minutes/seconds in the name?
(Note: I recreated the email process then attached it to another workflow and it launches. So technically my issue is solved but from a learning curve, I am interested in how this works.)
Solved! Go to Solution.
Hello @TimK10
Have you managed to resolve the issue with your email not sending?
If not, can you please include your workflow as the screenshot doesnt expand large enough to review what could be happening.
In addition, without being able to see the workflow, it is difficult for the Community to be able to troubleshoot the issue. If possible, please upload a copy of your workflow so that the community can investigate further.
Thanks!
I was just curious about is there--in general--an issue with emails based on where they are placed, i.e., as a general rule:
The workflow works in that I moved the placement of the email to a stage that is after the one it was originally in. I also did some other runs that worked fine when I updated the underlying data reports.
It is working now by simply adding the email to the backend of the process.
I have checked your questions and found that "The Email tool runs as the last tool in your workflow."
Please also review links on this discussion post.