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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Community User ID Error when taking the Alteryx Designer Core Certification Exam

Chuancai_Zhang
7 - Meteor
‎02-26-2023 03:48 PM

Does anyone have the Community User ID Error when taking the Alteryx Designer Core Certification exam?

One of my students can't start the exam because of the Community User ID Error.

The email address is the one for the Alteryx license. But the user ID doesn't work.

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Raj
16 - Nebula
‎02-26-2023 11:00 PM

Not so confident about it but 

Has he used the correct username as it is case sensitive

closing it and reopening might help.

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Chuancai_Zhang
7 - Meteor
‎03-01-2023 08:21 AM

Thanks @Raj.

Yes, everything is correct.

The student solved the problem by using a different browser.

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