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Alteryx Gallery - email output works in Designer, but not Gallery

Kpratt
5 - Atom

I have a workflow that creates an excel document then sends it as an email attachment.

It works perfectly in Designer, but not when I schedule it in Gallery.  Looking at the workflow output in Gallery, the excel document was created correctly.  

However, the email attachment arrives as a corrupt file.  Here is a snapshot of a sample file. 

Kpratt_0-1600308481243.png

 

 

2 REPLIES 2
fmvizcaino
17 - Castor
17 - Castor

Hi @Kpratt ,

 

It is possible tha your Alteryx gallery is in safe mode configuration.  

https://help.alteryx.com/current/server/safe-and-semi-safe-run-modes-blocked-tools-events-and-data-c...

 

You need to ask your gallery admin if that is the case.

 

Best ,

Fernando Vizcaino 

Kpratt
5 - Atom

After searching the web for 2 days, I came across the answer.  The body of the text wasn't working when hard coded.  I had to insert the Report Text tool and enter my body text there.  In the email attachment, I then selected "Use Field" from the Report Tool rather than hard coding in the text.  I'm not sure why this changed.  My workflow worked fine for weeks prior to this.  

A shout out to user ntbon for a post I found!  

 

Kpratt_0-1600310067975.png

 

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