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Solution attached
Solution attached.
I think it might be worth updating the instruction in the start file regarding the date filtering. The one I downloaded still says "since June 2013".
Here's my solution:
Redacted. wrong file uploaded
Probably overkill on the tools, but I got the job done.
Found the answer I did in July :)
Find & Replace tool (in my case Find&Append) plus couple of Summary tools and I got a solution.
Used the Summarize tool to concatenate order information per ticket.
Here's my solution.