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SUBMIT YOUR IDEANot the right answer (as I was unable to use drivetime) but I used miles radius as a proxy and got close to the desired output
Like many others I did not have the drive time package so I just did a 30-mile radius for each office. Realized I could've used the summary tool instead of crosstab and multiple intersection tools but it was a good lesson!
Did not have access to drive time - used a 15 mile radius instead.
Never seen those engines before... the world of Spatial Analysis is truly vast.
I got it completely wrong though...