General Discussions

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Transfer previous Alteryx Community Profile to new Profile

Inactive User
Not applicable

Hello and Good Day all!

I am having a problem where I could not access my previous Alteryx Community Profile (hisyam10) because it was tied to my previous company's email which I no longer have access to that email. Hence, whenever I try to log in to Community using the email and password, Alteryx will send the verification code through my email which I no longer have access to that email (inbox).

I have passed Altery Designer Core and have completed a lot of interactive lessons on my previous profile. I really wish that I could retrieve back my old profile or at least change the profile's email(my previous company email) to my new personal email which I'm using on this profile right now.

Appreciate your feedback on this and thanks in advance!

1 REPLY 1
DavidP
16 - Nebula
16 - Nebula

Hi @Inactive User 

 

Send an email to community@alteryx.com with all your details and ask them to update your profile.