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Alteryx Server Discussions

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SOLVED

Workflows not sending Emails after Run With Error

crastello
5 - Atom

Hi All,
We have numerous workflows scheduled in Server, and as of Saturday 9/10/22 we have stopped receiving e-mail alerts when they run with errors.
(One runs with errors everyday)
Anybody else experiencing this issue?

4 REPLIES 4
dougperez
12 - Quasar

Hello @crastello can you provide more information about that?

 

What's the e-mail provider?
Have any error message on logs?

What's the server version?

crastello
5 - Atom

Server: 2021.1.4.26400

E-Mail provider is Outlook
I'll dig up some logs

hroderick-thr
11 - Bolide

Ours stopped suddenly like that after an Outlook upgrade was installed.

Check with your email admins about smtp email from internal servers being allowed.

crastello
5 - Atom

Thanks @hroderick-thr that seemed to be the issue